Shipping & delivery
Shipping Areas
We currently offer shipping to the following EU countries:
- Sweden
- Finland
- Denmark
- Germany
- Belgium
- Netherlands
- France
Processing Time
Your orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation with tracking information.
Delivery Time
Delivery times vary depending on the destination:
- Within Sweden: 3–7 business days
- Outside Sweden (within the EU): 4–8 business days
If you haven't received your delivery within the specified timeframe, please contact us at info@vaseify.com. We will do our best to keep you informed about any delays.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your order. Free shipping may be available for orders above a certain amount, depending on current promotions.
Unclaimed Packages
If you do not collect your package and it is returned to us, you will be charged for the return shipping as well as a handling fee.
Delivery Issues
If you have not received your order within the expected timeframe, please contact us at info@vaseify.com with your order number, and we will gladly assist you in resolving the issue.
Damaged Items Upon Delivery
If your item is damaged upon delivery, please contact us at info@vaseify.com and include your order number along with photos of the damage. We will work to provide a solution as quickly as possible.
Thank you for shopping with Vaseify!